Carolina Group Properties
Carolina Group Properties

Customer Care Policy

Our customers are the most important people at Carolina Group Properties. They are dependent upon us, we are dependent uopn them.

 

Buyers, Borrowers, Homeowners, and Tenants do not interrupt our work. They are the reasons we have work.

 

Customers do us a favor when they call. We are not doing them favors by returning calls. We may be busy, but they take priority.

 

Our customers are families that brings us their wants. Its our job to listen and understand those wants. 

 

Customers are unique human beings with different feelings, emotions, and needs. We have a job when they allow us to fill those needs.

 

Our customers are deserving of the most courteous treatment we can give them. 

 

Properly cared for, they will remain our customers for life and bring us new ones.

 

 

 

When You Need Us:

Carolina Group Properties, LLC

PO BOX 2071

Elizabeth City, North Carolina 27906

 

Phone: 252-338-1280

Monday - Friday

10 AM - 5 PM

Our Mission

Carolina Group Properties, LLC, believes you deserve nothing short of the best service. 

 

Our Mission is to Transform Lives through Affordable Housing to Empower Families and Individuals to Enjoy the American Dream of Homeowner ship.

 

Our Mission is to serve our customers be creating and delivering a quality service, which is unique and valuable.

 

Our Mission is to listen to customers who represent the marketplace.

 

Our Mission is to provide outstanding value for money, to design and deliver that service as effieciently and effectively as possible.

 

Our service, quality, reliabilty, responsibilty, responsiveness, follow-up, integrity and attention to detail all play apart in delivering our Mission.

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