Customer Care Policy

Our customers are the most important people at Pyramid Management Trust. They are dependent upon us and we are dependent upon them.


Buyers, Borrowers, Homeowners, and Tenants do not interrupt our work. They are the reasons we have work.


Customers do us a favor when they call. We are not doing them favors by returning calls. We may be busy, but they take priority.


We serve families. It's our job to listen and understand those wants. 

Customers are unique human beings with different feelings, emotions, and needs. We have a job when they allow us to fill those needs. Our customers are deserving of the most courteous treatment we can give them. 

Properly cared for, they will remain our customers for life and bring us new ones.




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